PROCESSING - It normally takes 2-4 business days for us to process your order. Please note that this does not include holidays and weekends.
SHIPPING - We currently ship to US addresses and all orders are shipped via USPS Parcel or Priority Mail.
REFUNDS AND RETURNS - Due to the nature of our business, we do not accept any returns once the package is opened on bath and body items. If you received the wrong order send us an email immediately and do not open the incorrect item. Once you open the product, we cannot accept it for return or refund. Our natural skin care products are very personal items and we are sure you understand why we cannot accept returns.
COMPUTER ERROR - We reserve the right to cancel any order that was a result of a mistake in our system. For example, if we price our soap for $0.06 instead of $6.00 and you buy a million bars at $0.06 then we have the right to cancel your order due to a computer error or human error.
ALLERGIES - It is the responsibility of the user of our products to make sure they are not allergic to ingredients contained in our products. Everyone’s skin is different and you should test soaps as you would anything else. If you are known to have sensitive skin, please test the soap on a small part of your arm for a few days prior to using it all over.
ARTISTIC LICENSE - Since our products are all handmade, no two bars of soaps will look exactly the same. At times, color shades may vary due to cooling process used when making soaps.